Jun 22 2020 30 mins
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IN THIS EPISODE
Whether it be the sound of rodents scraping around under the floorboards stopping you sleeping at night or the tell tail red bumps of bed lice bites!
Matt Harris of MiRentCo London talks with Steve Mitchell of Vivoco Lettings and Property Management, about their experiences with handling pests! From putting in place proactive policies & steps to mitigating and stopping pest infestations on the properties they manage for themselves and on behalf of his clients, saving them thousands of pounds of avoidable costs every year.
So tune in, sit back as we explore the world of pests and pest control in this episode of The HMO Experience Property Podcast!
EPISODE HIGHLIGHTS
- Introduction [00:00 – 02;11]
- Getting into bed with Bed Lice [ 02:11 – 7:00]
- Dealing With Bed Lice [07:00 – 10:57]
- Treating the Infestation & Customer Care [10:57 – 17:05]
- Dealing with Rats & Mice – [17:05 – 23:24]
- Local Council Solutions [23:24 – 27:01]
- The Final Word – [27:01 – 29.22]
KEY TAKEAWAYS
- When you get a report of pest infestations make sure you know what you are dealing with. Get photographic evidence so that you know what you are dealing with
- If you are purchase used furniture and brining that into to your HMO ask if the furniture has been treated for pest infestation. Get this in writing.
- Act quickly of you get a report of bed lice as they tend to migrate to other parts of the property if not treated immediately
- When we approach the holiday season, send out notices to your customers reminding them about bed lice and infestations and ask them to dry clean their cloths that they take on holiday before they unpack when they get home.
- Identify a great pest control company as part of your power team so that when you need them you have a go to contact rather than having to spend time looking for a great company.
- Create a step by step process to be able to deal with potential infestations in your property. Ensure to include customer communications in that process and keep customers updated as to the resolution to reassure them
- If it’s going to be a hot summer, send notices to customers reminding them about waste management and bin management to ensure rodents and flies are not being encouraged into the house or onto the property.
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