Sep 06 2020 26 mins 1
Danny Fell, senior strategist at Optum, is here to share volumes of research hot off the (virtual) press about consumer sentiment toward seeking medical treatment, and how it has changed over the course of the pandemic. Danny examines the challenges that happen when we assume all consumers are feeling and acting the same way about their healthcare. In this episode, you’ll learn how providers can use this information when planning patient outreach, the importance of basing it on data, and the likelihood that consumers will still choose to put off emergency care. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
