Jay Richardson - Building Legendary Service
How can an organization streamline its operations, yet increase their level of customer service?
On episode nine of The Career Challenges Podcast, I learn how to do exactly that!
Well, not me specifically, but I learn the process for how it can be done.
Jay Richardson, a business consultant and coach, has been helping companies, organizations, and corporations do just that. He gets to travel the country and was in Midland, Texas when we talked. Midland is 'only' a little drive from San Antonio, but a phone call was still a better option for the podcast.
Jay had tons of stories and valuable information to share. As a certified ghostwriter, I love hearing stories! And Jay is a great storyteller which probably comes from his years working directly with clients and offering his expertise.
Listen in to see what I mean, you won't be disappointed!