This week, Sagi Eliyahu welcomes Dr. Ron Glickman, Author of “Lead for a Change” and Adjunct Professor at Cal State in Los Angeles. Dr. Glickman discusses his extensive experience in IT, the importance of understanding change dynamics, and provides insights from his book “Lead for a Change.”
Key Takeaways:
(01:00) The importance of being effective rather than just being right.
(05:51) Starting with retail operations and transitioning to IT leadership roles.
(10:42) Overview of the book “Lead for a Change,” which offers practical leadership lessons.
(15:33) The concept and inspiration behind the title “Lead for a Change.”
(20:24) The significance of aligning change initiatives with customer centricity and clear vision.
(25:15) The necessity of setting clear expectations and understanding different roles in change management.
(30:06) Techniques for managing and leading through transformational changes while balancing strategy and comfort levels.
(34:57) Reflections on effective leadership and the importance of continuous learning.
Resources Mentioned:
Dr. Ron Glickman - https://www.linkedin.com/in/ronglickman/
Cal State - https://www.linkedin.com/school/california-state-university-los-angeles/
“Lead for a Change” by Dr. Ron Glickman - https://www.amazon.com/Lead-Change-Strategies-Expectations-Breakthroughs/dp/1632996391
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations