Hilti - Overcoming Hidden Complexities of Circular Rental and Reuse


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Nov 13 2024 34 mins   1
Keeping Professional Products in the Loop

A durable and long-lasting product is a promising starting point for circular activities. Yet organisational challenges remain.


In this episode, Caroline Stern gives insights into Hilti Group's challenges when measuring and improving its circularity. It starts with logistics, spans over accounting, and includes selecting the right input data for ERP systems designed for a linear world.


This episode is the 12th in the series PaaS Decoded, 16 conversations about the fine details of product-as-a-service.


People


Caroline Stern, Head of Sustainability for South Asia Pacific, Hilti Group
https://www.linkedin.com/in/carolinestern/


Patrick Hypscher, Co-Founder of Green PO, Expert in Sustainable Business Models
https://www.linkedin.com/in/hypscher/


Chapters


00:00 Intro
02:09 Changing the direction of an organisation
04:09 A strong circular foundation
05:58 Access to products as door opener for reuse
08:31 Reuse as better than new
09:34 How Reuse changes internal logistics
13:24 Facing linear depreciation of circular assets
16:06 Defining the production location of a reused product
16:50 Reused product as (no) waste
17:29 The organisation of reuse as the real complexity
18:38 The role of data on resource consumption and CO2
22:23 All products will become more sustainable
27:58 Long last products as basis for PaaS
29:11 Keep the offering in the center
31:42 Open Door Climate and Southeast Asia


About Hilti


Hilti develops, manufactures, and markets products for the construction, building maintenance, energy and manufacturing industries, mainly to the professional end-user. About 32,000 employees work for Hilti.



Hilti’s Fleet Management Service: https://www.hilti.com/content/hilti/W1/US/en/business/business/equipment/fleet.html


Hilti’s Reuse activities https://reports.hilti.group/2022/our-stories/circularity-second-life-of-tools


Hilti’s Circularity Measurement https://www.hilti.group/content/hilti/CP/XX/en/company/media-relations/media-releases/bcgsapcircularitystandardscircelligence.html


Transcript


See the episode page for the transcript: https://circularity.fm/hilti-overcoming-hidden-complexities-of-circular-rental-and-reuse/