Oct 23 2024 27 mins
AADOM Radio & UptimeHealth
Laura Nelson, Founder of Front Office Rocks
Podcast Learning Objectives
How to successfully introduce new technology into your dental practice without disrupting your team’s workflow or patient experience.
Overcoming fear and skepticism: why past tech failures shouldn’t prevent future innovation and how to get your team on board.
The patient perspective on technology: discover what patients expect from a modern dental office and how embracing tech can enhance their experience.
More About Laura:
Laura Nelson is a leading figure in the dental industry, known for founding Front Office Rocks, an online dental training company. Front Office Rocks offers comprehensive training for dental front office teams, revolutionizing training methods and enhancing the efficiency of dental practices nationwide.
With a rich background as a dental office manager, Laura brings a wealth of practical experience to her role, making her a trusted authority in the field.
Laura has authored two influential books: "Step Away from the Drill: Your Dental Front Office Handbook to Accelerate Training and Elevate Customer Service" and "Hiring without Hesitation: A How-To for Small Business Success." These works showcase her in-depth knowledge of dental practice dynamics and small business management, offering valuable insights into customer service excellence and effective hiring strategies.
A popular speaker at dental conferences, Laura Nelson continues to inspire and guide dental professionals with her practical advice and innovative approaches to practice management.
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