UPS decides it’s time to expand its market outside North America and makes a big push into Western Europe. But it’s harder than expected to integrate its corporate culture with European norms. FedEx CEO Fred Smith eschews European expansion and goes all-in on a risky new service called ZapMail, much to his executive team’s dismay. Listen ad-free on Wondery+ here Support us by supporting our sponsors! Athletic Greens - Head over to athleticgreens.com/bw to claim your special offer - and receive the FREE D3/K2 wellness bundle with your first purchase!