Dec 09 2020 29 mins
The sales team from IBM, DEC, Data General, and Xerox were noted for their arrogance and uniformity during the prior century. In 2019, I heard echoes of that sort of arrogance from Okta – a firm specializing in user authentication and identity management – the tools one needs to simplify logging into internet-based software. Listen in on a sales call, and step through a catastrophic failure with our team.