Sep 08 2020 27 mins
Show Notes
After taking a few weeks off of recording Jonathan and Angela discuss everything from Star Wars to passwords to what keeps Angela up at night. There are some bloopers to keep it real and difficult conversations about balancing the users wants with the integrity of system. Angela and Jonathan deep dive into conversation to talk through a difficult product feature decision. In this episode listeners get a peek into real conversations behind the scenes of building a digital health product.
Password hygiene is a topic that we discuss a lot in this episode, there are some great articles if listeners wanted to dive into that information. Here are some articles:
Password managers are a great way to use unique passwords as Jonathan mentions in this episode. Examples of password managers are 1Password and LastPass.
Find Us Online
Angela Hapke - @angelahapke - https://www.clinnect.ca
Jonathan Bowers - @thejonotron - https://www.twostoryrobot.com
Credits
Produced by Jonathan Bowers and Angela Hapke
Music by Andrew Codeman (CC BY 3.0)
Transcript
[00:00:00] Jonathan: oh yeah, we got change to not Thursday.
[00:00:03] Angela: It's like perfect timing.
[00:00:06] Jonathan: changed the lawnmower now it's a different kind of lawnmower.
[00:00:08] Angela: louder.
[00:00:11]Jonathan: Uh, hi, I'm Jonathan Bowers is wait, I'm doing the intro.
[00:00:17] Angela: Oh, no. Okay. Okay. Okay. Okay. Okay.
[00:00:20]Intro
Jonathan: Hi, you're listening to fixing faxes. And I'm your host Jonathan Bowers
[00:00:26] Angela: and I'm Angela Hapke. And so I haven't watched any of the Star Wars movies.
[00:00:37] Jonathan: at all?
[00:00:39] Angela: Ever at all. So I've watched bits. Like you, you always see clips of them or maybe bits and pieces, but I've never seen a full Star Wars movie.
[00:00:50] Jonathan: At all? And you are, you are, you are a member of society?
[00:00:56] Angela: Okay!
[00:01:01] Jonathan: Did, how does, how did you manage to avoid watching any Star Wars
[00:01:05] Angela: I'm not even sure. To be honest. I, I I'm unsure of how this has all came about. And I'm one of those people that don't want to jump in in the middle. So I always felt like I had to watch the previous ones before I could watch the new ones. And because of that, I've just never put in the effort.
[00:01:23] Jonathan: It is a lot. It's a,
[00:01:24] Angela: It's and it's an effort,
[00:01:26] Jonathan: it's a saga.
[00:01:28] Angela: I've started watching the Mandalorian.
[00:01:31] Jonathan: Oh, good for you. Do you like it?
[00:01:34] Angela: I really like it.
[00:01:36] Jonathan: It's really good.
[00:01:37] Angela: is, only, I'm only on episode three, I think three or four. And, um, I really like it.
[00:01:47] Jonathan: Why do you like it?
[00:01:49] Angela: Oh my goodness. Well, it was. I don't know. I like it. It feels like an old, like, it feels like a Western,
[00:01:58] Jonathan: It is, it is a
[00:01:59] Angela: right yet to set in some time. And, um, I don't know. There's something charming about
[00:02:13] wait, are you a big fan
[00:02:16] Jonathan: I'm a big fan.
[00:02:17] Angela: or a big fan? Okay.
[00:02:19] Jonathan: I mean, I wouldn't say I'm a big fan. I would say.
[00:02:22] I'm a pretty big fan. Yeah. I really like, I like star Wars. I like, uh, I've played some of the video games. Um, I have a board game, this like cool X-Wing game. That's that's quite fun. I bought just, just before COVID and now I have no one to play with. Um, Zach's too little and it's not Julie's kind of game.
[00:02:35] Okay. Um, yeah, I'm a fan.
[00:02:38] Angela: So I find fans always have an order that they suggest that other people watch the movies in.
[00:02:47]Jonathan: I, I, my belief is to watch it and it's how I think I want to watch it with Zach when he's old enough is, uh, four or five, six. one two, three,
[00:02:57]Rogue One, uh, then four, five, six, again. Yeah, that's seven, eight, nine. Then you can go back and watch Solo and whatever the other one was.
[00:03:08] Angela: Okay. So I think I'll just watch them in release date order.
[00:03:13] I think I might watch it with Alex. I think she's old enough to watch all of those.
[00:03:18] Yeah.
[00:03:19] Jonathan: You never, you never not old enough. Yeah. Yep, two.
[00:03:25]Password Resets
[00:03:25] Angela: But that's uh, what are we going to talk about
[00:03:29] Jonathan: I have no idea. Honestly, I have no clue. Um, I would like to get to some community stuff at some point and some interviews or some guests, but, um, we can just talk about like, what's going on in product land. Uh, we can talk about password resets.
[00:03:47] Angela: Password resets.
[00:03:50]Jonathan: so , uh, it was hard to read your emotions in that meeting just now that we had, when we were talking about password resets. so I wasn't sure if you were upset, if you were disappointed, um, in like the way that product has been built, if you were disappointed in users,
[00:04:03] Angela: God, you're going down a rabbit hole, Jonathan.
[00:04:05] Jonathan: Yeah, no, it's just, it was very difficult to read you to read you on the video call. Like w there was very little, uh, body language to go off of. Um, and I was, I was watching, like, I flipped to, like, I often just flip to like see everyone mode so that I can, like, I just find that better.
[00:04:20] Angela: Oh, I like the gallery view better on
[00:04:21] Jonathan: yeah. Gallery view. Thank you. And, uh, yeah, you just, you were just seemed like maybe something was going on. I thought I'd check in.
[00:04:30] Angela: this is so funny. my nonverbal can be quite loud sometimes.
[00:04:34] Jonathan: Sometimes.
[00:04:35] Angela: Yup. And I think when it's not, people tend to be like, What's up. What's going on,
[00:04:43] Jonathan: The silence is just as
[00:04:45] Angela: Okay. No, no. I think for me what i...