"In God we trust. All others must bring data." - Edwards Deming
With about 500,000 employees and over 2,000 stores, at The Home Depot, data science and analytics are critically important to solving business problems and giving the customer the best experience, both in-store and online. They need to know when to have inventory available, when to have staff ready, how to allocate resources, and so much more.
But leveraging data and analytics are not just for huge companies anymore. Today, Bill Rand, Erik Holbrook, and Richard McPhail talk how every tactical decision should be made with analytics backing it up.
Erik Holbrook is the Vice President - Finance, FP&A at The Home Depot.
Poole College alumni ('92) Richard McPhail is EVP and Chief Financial Officer, The Home Depot.
Bill Rand is Executive Director of the Business Analytics Initiative and Associate Professor of Marketing at the Poole College of Management at NC State University.
The Poole Podcast is hosted by Jenny Hammond, and is a production of Earfluence.