Google Contact Center AI is Available- What that Means for Your Call Center


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Nov 22 2019 19 mins   3
In Episode 46 of "Advice from a Call Center Geek!" We talk about what the Google Contact Center AI going generally available (GA) last week on Nov 14, 2019. We will look at what that means to the average call center and what AI technologies we at Expivia are working on now that correlates to Google AI going GA. If you are into call center technology, this episode is for you!