Aug 12 2020 24 mins 4
If you are in the market or will be in the market for a new call center platform, this is a can't miss episode. In Episode 78 of the Geek!, we talk about everything you need to know when purchasing a new call center platform. Host Tom Laird goes in-depth to the different types of providers, what are must/should-haves for any platform you purchase, tips on saving money, tricks the platforms sometime play, how to negotiate the price and what you should be looking to pay per seat. Once you listen to this episode, you will understand the technology and terminology to make you feel confident in making a good decision for your business. If you would still like to talk about your upcoming purchase or have any questions, please don't hesitate to email me at [email protected] or head over to callcentergeekconsulting.com We do not charge for any consulting we do.
