Cultivating Integrity with AirBnB's Former Chief Ethics Officer Rob Chestnut


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Aug 10 2020 33 mins   1
“Too often companies don’t think about integrity. They have a pretty poster with their values and the word integrity with a sunset in the background. They send out their company’s code of ethics, but they ironically stole that code of ethics from another company online and they just stuck their logo on top.” - Rob Chestnut “Integrity” is a buzzword that gets used by companies large and small, but how many companies are actually practicing intentional integrity? As today’s expert guest explains, defining integrity is difficult. Once understood as “telling the truth and keeping your word,” it was about following not just the letter but the spirit of the law. But in a moment when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behavior. Rob Chestnut has spent a 35 year legal career exploring and helping to enforce rules that we all live by. Most recently, Rob spent 4 years as Airbnb's General Counsel and Chief Integrity Officer, helping Airbnb navigate a complex regulatory framework as it grew into one of the world's leading hospitality companies. Today, Airbnb offers over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. With more than half a billion guest arrivals to date, and accessible in 62 languages across 220+ countries and regions, Airbnb promotes people-to-people connection, community and trust around the world. In today’s episode Rob reveals the way that his latest book, Intentional Integrity shows how smart companies can lead an ethical revolution in this fast-changing global environment we find ourselves in. Connect with Rob: https://www.linkedin.com/in/robchesnut/ Connect with Laura Khalil online: instagram.com/iambravebydesign https://www.facebook.com/groups/BraveByDesign/ linkedIn.com/in/LauraKhalil Get on Laura’s Newsletter: http://bravebydesign.net Invite Laura to speak at your live or virtual event http://bravebydesign.net Support the show (https://www.paypal.me/bravebydesign) What You’ll Hear In This Episode: How Rob transitioned from working as a prosecutor to working for Airbnb [2:22 ] What he says that employees should expect from the companies the work for today [9:28 ] What is intentional integrity and its importance in corporate ethics [10:36 ] The topic of sexual harassment and some steps you can take to avoid it in the workplace [13:49 ] What is the psychology behind integrity [15:47 ] The “6 C’s” of intentional integrity and why they are so important to companies and their employees [21:48 ] The steps he recommends a company should take if they find themselves in a lapse of integrity, or where to start if they haven’t been intentional with integrity previously [28:23 ] Additional Links & Resources: Rob’s Latest Book, Support the show (https://www.paypal.me/bravebydesign)