Oct 13 2024 16 mins
Dell and IBM's Use of AI for Social and Environmental Good
Source: Excerpts from "Here's how Dell and IBM are using AI in their social and environmental efforts" by Alicia Adamczyk
Main Themes:
- AI for Social Good: Both Dell and IBM are actively leveraging AI to address societal and environmental challenges, going beyond profit-driven applications.
- Collaboration and Access: The companies emphasize the need for collaboration and ensuring equitable access to AI technology and training across diverse communities.
- Ethical AI Development: Both Dell and IBM acknowledge the ethical considerations of AI, with IBM highlighting the role of their AI ethics board in responsible development.
Key Facts and Initiatives:
Dell:
- Digital Assistants for Public Engagement: Partnering with cities to develop AI-powered digital assistants, particularly beneficial for multilingual communities and emergency situations.
- "Cowan said Dell is already using AI in a number of ways with different clients, including by partnering with cities to create a digital assistant to get information to citizens, particularly in communities where members speak many different languages and need to access information in an emergency."
- Connectivity and Workforce Training: Focusing on expanding global connectivity and reskilling workers to prepare them for AI-driven job markets.
IBM:
- Climate-Forecasting Models: Collaborating with governments and nonprofits to build AI-powered climate models for data analysis and mitigation strategies.
- "Beyond digital assistants, IBM’s Nixon-Saintil said, the company is able to partner with governments and nonprofits to build climate-forecasting models, for example, that can help with access to climate data and potentially mitigate the impact of climate change."
- Educational Initiatives: Partnering with colleges to train professors on AI, aiming to equip students from all disciplines with AI fluency.
- "IBM works with colleges to train professors on the technology, with the intent that college students outside of the STEM majors will also become AI fluent, says Nixon-Saintil."
- AI Ethics Board: An active ethics board oversees responsible AI development, ensuring alignment with social and ethical values.
- "With ethical concerns in mind, Nixon-Saintil said, IBM has an AI ethics board that sometimes meets multiple times a month to keep the company on track."
Key Insights from Roundtable:
- Collaboration over Competition: "
- Urgency of Reskilling: "
- Representation in AI Governance: ."
Questions for Further Research:
- Specific metrics used by Dell and IBM to measure the impact of their AI-driven social and environmental initiatives.
- Detailed case studies showcasing real-world examples of these initiatives and their outcomes.
- Strategies employed by Dell and IBM to address potential biases in AI algorithms and ensure fairness in their applications.
- Long-term vision for integrating AI into their sustainability and social responsibility goals.
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