CSTG 188: From Kudos to KPIs with Wyatt Smith


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Nov 26 2024 39 mins   1

How do you build a winning culture in the skilled trades?

Chad sits down with Wyatt Smith, founder of Upsmith, to explore how gamification, recognition, and smart incentives can boost productivity and team morale. From real-world success stories to tips for celebrating behaviors that drive results, this episode is packed with ideas to take your team to the next level.

Additional Resources:

Connect with Wyatt on LinkedIn

Learn more about UpSmith

Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
More on PeopleForward Network
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Key Takeaways:

  • Recognition Drives Results: Consistently affirming employees’ contributions fosters engagement and performance.
  • Focus on Inputs, Not Just Outputs: Shifting conversations to the behaviors driving results—rather than just outcomes—leads to meaningful progress.
  • Tailored Contests Matter: Segmenting competitions (e.g., for rookies versus veterans) ensures fair opportunities and higher motivation across all team members.