AI-based services have popped up in everything from content development to personalizing the customer experience to coding. But can AI enable MSPs and help them solve their maturity problems? How can security teams leverage AI capabilities for defense? Mac welcomes Jimmy Hatzell, CEO and co-founder of Hatz AI, to talk about AI as a service for MSPs, what it means for threat actors developing cyberthreats, the impossible situation of MSPs, and the weirdest use of AI he’s come across.