Jun 03 2016 10 mins 112
Goodhart's law states that "When a measure becomes a target, it ceases to be a good measure". In this mini-episode we discuss how this affects SEO, call centers, and Scrum.
Goodhart's law states that "When a measure becomes a target, it ceases to be a good measure". In this mini-episode we discuss how this affects SEO, call centers, and Scrum.
