Mar 20 2024 20 mins
In this episode, our tech lawyers Vik Khurana and Anneke Pol discuss how IT suppliers use their customers’ data, the risks to customers and what they can do about it. In particular:
- The supplier arms-race to embed AI in their enterprise products and services.
- How they are using customer data and the legal and contractual loopholes they are leveraging.
- A checklist of risks and mitigations customers can use to guard against inadvertent data sharing.
- How 'hidden AI' in enterprise services is causing GenAI-specific IP, confidentiality, liability and accuracy issues and what you can do about them.
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Note: All information was correct at the time of recording.