Apr 08 2020 41 mins 3
In the second of our COVID-19 special podcast roundtables, sponsored by Smooth Digital, we look at Managing in a Crisis. Publishing editor Steve Hemsley is joined by four experts to discuss the management and leadership challenges faced by care homes during the Coronavirus outbreak. Our panel comprises: Nikki Walker, COO at QCS; Fiona Hale, managing director at CoolCare; Sybille Steiner, partner at Irwin Mitchell and Anne Myrup product director at Planday. They discuss: · How to manage a care home in a crisis · What to focus on and how to prioritise · The importance of having a crisis plan now and in the future · Why clear and open communication with all staff is crucial · How digital technology can help managers to lead effectively · Why employment law must not be ignored during a crisis · The importance of data collection so the business continues Tune in today and share our panel’s thought-leadership and insight. Support the show (http://chmonline.co.uk)
