Carrie Birkhofer - Coaching Through Crisis (#71)


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May 01 2020 41 mins   2
“Go slow to go smooth, because smooth is fast.” - Carrie Birkhofer Thank you for tuning in to episode 71 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. At certain points in your life, you’ve likely felt lost or unfocused. It’s in times like these that you learn a lot about yourself, according to Carrie Birkhofer, President and CEO of Bay Federal Credit Union and this week’s guest on the podcast. Throughout the episode, Carrie and I explore her experience as an executive coach and credit union leader, and discuss some of the biggest things she’s learned about leadership and building culture from her team, past mentors, and other credit unions, as well as her own life and struggles. In the first part of the episode, Carrie and I really dig into some of the lessons she and her team have learned about humility and decision making during the COVID-19 crisis. She also shares with us some of the tremendous opportunities that she believes credit unions have to lead and grow right now and her hopes for the future following COVID-19. Additionally, Carrie tells us about a unique executive coaching opportunity on Necker Island, Richard Branson’s private island. We also explore her path to becoming the CEO of Bay Federal Credit Union, some common myths about being a leader, the excitement of being a young leader, and more in the leadership and life hacks’ portion of the show. Finally, we finish up with some rapid-fire questions that let us dig a little deeper into who Carrie is, like her favorite albums of all time, the books she thinks everyone should read, and who she thinks about when she hears the word success. You definitely don’t want to miss this interview, so hit play and enjoy. Find the full show notes on cuinsight.com Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Carrie: Carrie Birkhofer, President and CEO of Bay Federal Credit Union [email protected] www.bayfed.com LinkedIn | Twitter | Facebook | Instagram