Jun 12 2020 42 mins 2
“We go where the banks can’t and won’t, and we should own that.” - Cathie Mahon Thank you for tuning in to episode 77 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. For many low and moderate-income families across the country, Community Development Credit Unions (CDCUs) have been a vital support system throughout the COVID-19 crisis and resulting recession. On this week’s episode, Cathie Mahon, President and CEO of Inclusiv, and I dig into the importance of Community Development Credit Unions from coast to coast, as well as discuss the amazing work Inclusiv is doing to support these credit unions and their members now and going forward. During our conversation, Cathie and I talk about many of the challenges and fragile dynamics that come with serving low-income households. She shares some of the incredible ways CDCUs have responded during the crisis to ensure their members have access to their funds and accounts. We also discuss why credit unions need to be more aggressive in reaching out to and serving unbanked individuals, and how this crisis is helping Inclusiv to build and maintain a more robust network of credit unions. From there, Cathie and I chat at length about why she took the position at Inclusiv, how the inspiration has changed over the years, and why “perfect is the enemy of the good”. We also talk about building trust as a leader, what she’s learned from her mentors, and some of the things she does to unwind. During the show’s rapid-fire section, we learn that Cathie was a bit of a troublemaker in high school and that she wanted to be a journalist when she grew up. She also shares some of her favorite books, including one she recently finished, and explains why Bill Clinton is the first person to come to mind when she hears the word success. It was a blast getting to know Cathie better, and I hope to be able to cross paths with her again soon so we can continue this great conversation. Enjoy! Find the full show notes on cuinsight.com Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Cathie: Cathie Mahon [email protected] https://www.inclusiv.org Facebook | Twitter | LinkedIn
