Oct 17 2024 24 mins 5
After a long road of trying to improve workforce morale, the Social Security Administration finally appears to be turning a corner. For the first time in years, SSA employees’ views on employee engagement, satisfaction and agency leadership are all trending positively, according to SSA’s results of the 2024 Federal Employee Viewpoint Survey (FEVS). The agency also got a 70% response rate on the survey this year. I got more from Dustin Brown, SSA’s chief operating officer and acting chief of staff, and SSA Acting Deputy Commissioner for Human Resources Kristen Medley-Proctor.
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