Retales: Conversations with Profit Protection

Jul 29 2020 37 mins

It's a jungle out there in the retail loss prevention industry and the Profit Protection Future Forum is here to help. Join Nicole Smith as she interviews guests on what's new, trending or happening around the globe in the industry. Whether you're a seasoned professional wanting to learn more about retail LP strategies or looking to dip your toes in the waters of retail profit protection, this is the podcast for you.





Happy birthday to us!
Jul 29 2020 41 mins  
On today's episode I'm joined by some of our Committee Members. Welcome back to the show Mark Boyd : https://www.linkedin.com/in/mark-l-boyd/ from Next Athleisure, Nick Smith : https://www.linkedin.com/in/nicksmith11/ from Chemist Warehouse, Veronica Denner : https://www.linkedin.com/in/veronica-denner-b366385/ from APG & Co, Neil Redfern :https://www.linkedin.com/in/neil-redfern-845aa014/ from Redfern Retail Risk and Mark Gentle : https://www.linkedin.com/in/mark-gentle-74817b186/ from Checkpoint Systems. Happy 6th Birthday to the PPFF : https://www.profitprotection.co/. From the outset, the PPFF has had a goal to position itself differently. As Retail Loss Prevention leaders, the Committee have donated their time towards the goal of encouraging industry networking and collaboration because they all recognise that shoplifters will steal from EVERY store, regardless of whether it's a supermarket, pharmacy or apparel store. While retailers may compete with each other for shopper dollars, the PPFF is united in wanting to fight the dishonest customer. To this day the PPFF is the only not-for-profit organisation in Australia focused purely on helping Loss Prevention teams. Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Need for a whistle-blowing platform in Retail
Jul 22 2020 32 mins  
On today's episode we are joined by Sylvain Mansotte :; https://www.linkedin.com/in/sylvainmansotte/, CEO of Whispli : https://whispli.com/contact-us/ , a whistle-blowing platform for employees to anonymously report information about poor behaviour in an organisation. Sylvain had started working with a construction company and within a couple of months of being in the job, uncovered a $20.7M fraud that spanned 12 years and led to a finance executive with 30 years of experience in the company, admitting to the crime, and ultimately being sentenced to 15 years in prison. Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.



The Use of Video Technology in Retailing
Jul 15 2020 55 mins  
On today's episode we are joined by Professor Adrian Beck : https://www.linkedin.com/in/adrian-beck-951b153/ from Leicester University in the UK. The ECR Retail Loss Group was established in 1999 and have a strong focus on profit protection. The group is made up of over 70 Retailers and 7 CPG's and are the leaders in research and innovation for the global Loss Prevention community. This year, the ECR Retail Loss Group published their study on The Use of Video Technology in Retailing which was led by Professor Adrian Beck. It's an interesting look at the tools that are available especially as the technology improves and becomes more valuable for Loss Prevention Here is the link to the ECR Retail Loss Group paper - https://bit.ly/ECRVIDEO Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Upcoming study on Retail Loss Prevention Professionals’ responses to COVID-19
Jul 08 2020 32 mins  
On today's episode we are joined by Associate Professor Michael Townsley (https://www.linkedin.com/in/michael-townsley-36097973/ ), Head of School, Criminology and Criminal Justice at Griffith University in Queensland. We talk to Michael about an upcoming study Griffith University will be conducting on Australia and New Zealand Loss Prevention professionals in sharing their experiences of how the CV-19 pandemic has impacted their operations. To register your interest please email Michael Townsley at [email protected] . Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Merchandise Protection Innovation
Jul 01 2020 49 mins  
On today's episode we are joined by Tim Edwards :https://www.linkedin.com/in/tim-edwards-dipcsmp-msyl-39b07b2/, Group Profit Protection Director at JD Sports Fashion; Mark Boyd :https://www.linkedin.com/in/mark-l-boyd/, Head of Profit Protection APAC at JD Sports Fashion and a member of our PPFF Steering Committee and Sean Welch :https://www.linkedin.com/in/sean-welch-422ba134/, CEO at Agon Systems. We discuss magnetic tags vs mechanical tags for merchandise protection. We see thieves becoming smarter but not necessarily having to work harder to get merchandise out the door. Given that this is a global problem, we thought it would be good to talk about the Concept Tag and how it's worked for JD Sports. Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Retail Crime Intelligence Management
Jun 24 2020 38 mins  
On today's episode we are joined by Phil Thomson: https://www.linkedin.com/in/thomsonphil/, Co-founder and Co-CEO at Auror: https://www.linkedin.com/company/auror/. Auror was founded in New Zealand after realising that $100B+ was lost every year by retailers but there was no effective technology being used to report, solve, or prevent crime. The intelligent platform allows Retailers to report an incident in real-time, add CCTV footage or evidence easily, solve more cases faster and profile recidivist offenders, and prevent crime before it happens by sharing information with the relevant law enforcement and give others Retailers a heads up. We see more and more Loss Prevention Managers using technology to improve the efficiency of their role so Phil explains why the platform is crucial to Loss Prevention teams. Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Emerging technologies in Retail Electronic Security
Jun 17 2020 51 mins  
On today's episode we are joined by Darren Taylor : https://www.linkedin.com/in/darren-taylor-98797239/ , Managing Director of PMT Security Systems and Kane Mason : https://www.linkedin.com/in/kane-mason-7793024a/ , General Manager - Retail at PMT Security Systems. PMT is an Australian owned company that provides electronic security solutions to the Retail, Commercial and Government sectors. We talk about emerging technologies in retail electronic security that can assist Profit Protection teams. Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Impact of Customer Violence
Jun 10 2020 59 mins  
On today's episode we are joined by Dr Gavriel Schneider: https://www.linkedin.com/in/dr-gav-schneider/ , CEO at Risk 2 Solution Group and Program Director at ACU and Joe Saunders: https://www.linkedin.com/in/joesaundersau/ , Occupational Violence Specialist and State Manager at Risk 2 Solution Group. The Australian Research Centre recently undertook Australia's largest ever multi-sector study into occupational violence and aggression of which Risk 2 Solution supported ( http://asrc.com.au/ova/ ). We talk about some of the customer behaviours we have seen over the last 8-10 weeks, and how violent behaviour affects our retail staff and also talk about processes that can be implemented to ensure the mental health and safety of our retail teams are paramount to an organisation. Some of the statistics from the Report : • Over 90% of respondents had experienced aggression or violence in their workplace with over 36% reporting they experience it at least five times a year • While only 32% of respondents reported a physical injury as a result of violence or aggression in the workplace, more than 76% noted an emotional/psychological injury • 54% of respondents reported having received no training in the management of violence or aggression • Violence and aggression is accepted as either "normal" or a "regular part of the job" by more than ½ of the respondents. Joe Saunders also hosts Managing Violence Podcast: https://anchor.fm/managingviolence Presilience Podcast: https://player.whooshkaa.com/shows/presilience-podcast For the OVA implementation checklist and guidance, please email Joe at [email protected] Nicole Smith: https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna: https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Rapid Increase of Online Fraud
Jun 03 2020 63 mins  
On today's episode we are joined by Anthony White (https://www.linkedin.com/in/anthony-white-4745a439/ ), Manager Oceania - Fraud & Counterfeit at Canon Australia; Deborah Wood (https://www.linkedin.com/in/deborah-wood-cfe-26338910/ ), Global Fraud Risk Management Specialist at Stratis Advisory and Dave Champion (https://www.linkedin.com/in/dave-champion-421572a1/ ), Global Head of Online Gaming at Accertify. All 3 of our guests are on the Steering Committee for the Australian Online Fraud Forum(https://www.linkedin.com/company/australian-online-fraud-forum/ ). During the COVID-19 lockdown period, we have seen an organic increase in online sales, therefore we have to assume that there will be an increase in online fraud, so we thought best to get the experts in to discuss and maybe get some tips and tricks to stay one step ahead of the fraudsters. Nicole Smith-https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna- https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


COVID-19:The Aftermath
May 25 2020 40 mins  
On today's episode we're joined by Glen Forrester (https://www.linkedin.com/in/glen-forrester-a1b483b0/), National Loss Prevention Manager at Foodstuffs NZ;Mark Boyd(https://www.linkedin.com/in/mark-l-boyd/), Head of Profit Protection at Next Athleisure and Mark Gentle(https://www.linkedin.com/in/mark-gentle-74817b186/), Vice President ASEAN from Checkpoint Systems. We take a look at the COVID-19 big picture and we peer into the glass ball to predict what is going to happen in our economies......will stimulus packages get people spending their money and how will that impact shrinkage in retail. We also discuss managing retail theft in a potential economic downfall. Nicole Smith-https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna- https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.



Business as usual-coming out of COVID-19 and rebuilding a loss prevention team
May 19 2020 63 mins  
On today's episode we are joined by Veronica Denner (https://www.linkedin.com/in/veronica-denner-b366385/), Group Head of Loss & Risk at APG & Co, Mark Boyd (https://www.linkedin.com/in/mark-l-boyd/), Head of Profit Protection at Next Athleisure and Neil Redfern(https://www.linkedin.com/in/neil-redfern-845aa014/), Managing Director at Redfern Retail Risk. As restrictions are being lifted and customers are coming back into centres shopping again, we talk about the strategy of coming out of hibernation, motivating and lifting teams back after an extended break in extraordinary conditions and we discuss what is the new "business as usual". Nicole Smith-https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna- https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Impact of COVID-19 on business
May 11 2020 47 mins  
On today's episode we're joined by Neil Redfern, Managing Director of Redfern Retail Risk and Glen Forrester, National Loss Prevention Manager at Foodstuffs NZ. Both Neil and Glen are members of the PPFF Steering Committee. Retail has been affected in different ways during this lockdown period so we discuss how Covid-19 has impacted the Retail sector. Neil Redfern- https://www.linkedin.com/in/neil-redfern-845aa014/ Glen Forrester-https://www.linkedin.com/in/glen-forrester-a1b483b0/ Nicole Smith-https://www.linkedin.com/in/nicole-smith-83ba7255/ Manu Prasanna- https://www.linkedin.com/in/manu-prasanna-venkatesan-722274155/ https://www.profitprotection.co/our-steering-committee Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Future of Retail Loss Prevention
Dec 11 2019 62 mins  
On today's episode we are talking with the Retailers on the Profit Protection Steering Committee. We have Mark Boyd from Next Athleisure, Nick Smith from Chemist Warehouse, Matt Dick from David Jones and Veronica Denner from APG & Co all sharing their views on where Loss Prevention is headed over the coming decade. If you would like to get in touch with any of our Committee members, you can find them on LinkedIn or you can email them via the PPFF website. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Importance of Data
Dec 04 2019 32 mins  
On today's episode we are talking with John Dargan, President of Checkpoint Systems. John's responsible for the operating performance and strategic development of Checkpoint globally. If you would like to connect with John, you can find him on LinkedIn or you can email him via the Contact page at www.checkpointsystems.com. Legal Disclaimer : This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Improving the Relationship Between Retailers and Police
Nov 27 2019 38 mins  
On today's episode we are talking with Nick Smith from Chemist Warehouse and Rebecca Millin from Victoria Police about how we can improve the relationship between both parties in order to get the desired outcome. If you would like to get in touch with Nick, you can find him on LinkedIn or if you would like to get in touch with your local state or territory Police Force, you can locate them via Google. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Target Australia: A Case Study on Going Back to Basics
Nov 20 2019 31 mins  
On today's episode we are talking to Gemma Couch, Profit Protection Business Manager at Target Australia. Gemma's worked at Target for nearly 7 years and is responsible for engaging with key stakeholders to deliver Target's profit protection strategy. She's seen the business go through a lot of change in the recent past and has been part of the journey to implement and deliver different solutions in order to get results. If you would like to get in touch with either Gemma, you can reach find her on LinkedIn. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Retail Developments in the ASEAN Region
Nov 13 2019 26 mins  
On today's episode we are talking with Mark Gentle from Checkpoint Systems. Mark is the Vice President & Managing Director for Checkpoint & Meto Australia, New Zealand & ASEAN. He is on the Steering Committee for the PPFF and a bit of a regular on this Podcast series. Mark travels a fair bit in and out of the ASEAN region and has recently been in Europe so Mark also gives us an insight as to what is going on in the European market. If you would like to get in touch with Mark, you can email him at the PPFF website. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Relevance of a White Paper in Loss Prevention
Nov 06 2019 41 mins  
On today's episode we are talking with Wendy Marshall who has recently written a White Paper for a leading Australian Retailer. Wendy has always had a real passion for people so since leaving Retail, Wendy has been putting her leadership, mentoring and coaching skills to good use by assisting others and reshaping how they think and do business. If you would like to get in touch with Wendy, you can find her on LinkedIn or email her direct at [email protected] Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.



The Loss Prevention Pyramid
Oct 30 2019 37 mins  
On today's episode I'm talking via Skype with Emeritus Professor Adrian Beck from the University of Leicester. Over the last 30 years Adrian's research has focused primarily upon developing new ways to understand and manage losses in retail businesses. He is the academic advisor to the ECR Community Shrinkage and On-shelf Availability Group and undertakes various studies on their behalf to improve awareness and understanding of the problems of loss throughout retail supply chains. His research has focused upon developing the concept of Total Retail Loss, enabling businesses to better understand the overall impact losses can have upon their organisations. If you would like to get in touch with Professor Beck, you can find him on LinkedIn, or his Twitter handle is @Adrian_Beck1 or you can email him at [email protected] Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


International Retailer Challenges and New Initiatives
Oct 23 2019 50 mins  
On today's episode we are talking with Mark Boyd, the Head of Profit Protection at Next Athleisure where he is responsible for the overall Risk Strategy, including business continuity, shrink control and audit. Mark has worked in the UK, Kuwait managing the LP function for the entire Northern Gulf, New Zealand and Australia, and has Loss Prevention experience over a number of different vertical markets. Mark is also a member of the PPFF Steering Committee. If you would like to get in touch with Mark, you can find him on LinkedIn or you can email him via the PPFF website. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Forming a Loss Prevention Strategy
Oct 16 2019 41 mins  
On today's episode we are talking with Amelia Adey, Loss Prevention and Compliance Manager from Kookai Australia. Amelia started her career on the Reception desk at Kookai 12 years ago and has moved through the business as a Retail Admin Coordinator, to Loss Prevention Coordinator to her current Loss Prevention role incorporating Compliance. Amelia has a solid customer service background, so a lot of her decisions are based upon how her strategy will affect the customer, as well as the Kookai business. If you would like to get in touch with Amelia, you can find her on LinkedIn. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Engaging Suppliers in Proactive Profit Protection
Oct 09 2019 27 mins  
On today's episode we are talking with Nick Smith, National Loss Prevention Manager from Chemist Warehouse Retail Group. Nick's been involved in all facets of the Loss Prevention foodchain, from Loss Prevention Officer, Covert operative, Investigator, to State, National and Group Management, as well as being involved in Safety, Risk Management, Insurance, Compliance and Audit. Nick is also on the Steering Committee for the PPFF. If you would like to get in touch with Nick, you can reach him on LinkedIn or you can email him at the PPFF website. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Merchandise Protection: What's new in the zoo?
Oct 02 2019 23 mins  
Hi there and welcome to the show. On today's episode I'm talking with Mark Gentle from Checkpoint Systems. Mark is the Vice President; Managing Director for Checkpoint; Meto Australia, New Zealand; ASEAN. Over the past 15 years Mark has held numerous roles with Checkpoint in Asia Pacific, Europe and Australia and he has extensive international experience in manufacturing, project management and change implementation. Mark is a member of IMA Asia, is currently serving as a Councillor with the Australian Industry Group Victorian Branch as well as being a member of the Australian Industry Groups National Advisory Council. He is also on the Steering Committee for the PPFF. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


External Factors Contributing to Retail Theft
Sep 25 2019 25 mins  
Today we're talking with Inspector Matthew Baynes from Victoria Police. Inspector Baynes has been a member of the Victorian Police force for 28 years and has gone through the ranks and has been a detective for most of his career. In this episode, we discuss the various factors that are contributing to the current state of retail theft in Victoria. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


What Does it Mean to Protect Profit
Sep 18 2019 59 mins  
On today's episode of the podcast I'm so excited to be talking with Wendy Marshall and Neil Redfern who combined, have had over 60 years experience in the Australian Retail landscape. Since leaving the industry, both Wendy and Neil have established their own consulting businesses and are working with Retailers to improve their bottom line and embed new processes in the business to manage shrinkage. If you would like to get in touch with Wendy, you can find her on LinkedIn or email her direct at [email protected] and you can find Neil on LinkedIn or can contact him via his website, www.redfernretailrisk.com or you can search for Redfern Retail Risk on Facebook. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


How Academia Can Support Retailers
Sep 11 2019 39 mins  
On today's episode we are talking with Dr Jacqueline Drew, Senior Lecturer, School of Criminology and Criminal Justice at Griffith University in Queensland. Jacqui and her colleague Michael Townsley spoke at the last PPFF Meeting about Making Retail Theft harder. If you would like to get in touch with Dr Jacqueline Drew, you can email her at [email protected] Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.





Conducting Store Based Investigations
Aug 07 2019 26 mins  
On today's episode we are talking with Matthew Dick, Operations Asset and Profit Protection Manager at David Jones. Matt has been with David Jones for over 12 years and has been instrumental in setting up and conducting store based interviews within their profit protection structure. Matt is also on the Steering Committee of the PPFF. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Managing Global Expansion: An LP Insight
Jul 31 2019 22 mins  
On today's episode we are talking with Josh Gatt, Group Risk Manager at Forever New. Josh has worked in the fast fashion space for 14 years, always specialising on the risk aspect in the industry and at Forever New, is responsible for traditional Loss Prevention, Safety, Operational risk and Strategic risk. Josh is also on the Steering Committee of the PPFF. If you would like to get in touch with Josh, you can find him on LinkedIn you can reach him via the PPFF website. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Maintaining a Low Shrinkage
Jul 24 2019 33 mins  
On today's episode we are talking with Veronica Denner, Group Head of Loss Prevention and Risk for APG & Co. Veronica is also a member of the PPFF Steering Committee. For a lot of Retailers, shrinkage goes up and down. Once it becomes an acceptable figure, retailers forget that it must be maintained. Today we talk to Veronica about her "formula" to lower the shrinkage and how to maintain it at a low level. If you would like to get in touch with Veronica, you can find her on LinkedIn or you can email her at the PPFF website. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Drone Technology in Retail
Jul 17 2019 36 mins  
On today's episode we are talking with Paul New, Executive Director of The Institute for Drone Technology, a Drone Consultancy firm which helps organisations to understand the benefits of the technology, the skills, the policies and frameworks to implement drone technology in their workplaces. If you would like to get in touch with Paul, you can find him on LinkedIn or you can email him at [email protected] Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Combating Online Fraud
Jul 10 2019 33 mins  
On today's episode we are talking with Carly Richards, Director of Contract and Compliance at KPMG Australia. In a previous life, Carly worked in the Retail sector with Argos and Home Retail Group in the UK. Here in Australia, Carly worked for Target for nearly 3 years, where she started off as Head of Business Risk. If you would like to get in touch with Carly, you can find her on LinkedIn. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Technology in Retail and How it Impacts Loss Prevention
Jul 03 2019 37 mins  
On today's episode we're talking via Skype with Dr Emmeline Taylor, a Criminologist in the Department of Sociology at City, University of London. Emmeline has completed many research papers and has been published extensively about a number of different topics. In Australia, Emmeline has held positions at ANU in Canberra and UTS in Sydney, where she is an Associate of the Designing Out Crime research centre. Emmeline has been actively involved in the PPFF since its conception in 2015, regularly presenting her research to participants. In fact, she is currently in the middle of collating information from Australian and New Zealand Retailers for Retail Crime research. If you would like to get in touch with Dr Taylor, you can find her on LinkedIn or can email her direct at [email protected] or you can find her on Twitter @EmmelineRTaylor. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Australian Online Fraud Forum
Jun 26 2019 39 mins  
On today's episode we are talking with David Champion from Accertify, Anthony White from Canon and Neil Redfern from Redfern Retail Risk. David, Anthony and Neil are Committee members of the Australian On Line Fraud Forum and have just had an industry meeting here in Melbourne. If you would like to get in touch with David, Anthony or Neil, you can find them on Linkedin, or you can join the Australian Online Fraud Forum group on LinkedIn. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.



Geographic Profiling
Jun 19 2019 21 mins  
On today's episode we are talking via Skype with Adam Marsden from the Australian Federal Police. Adam is a Geographic Profiling Analyst and has worked in the field of fraud and financial crimes since 2007. He is currently researching "Geographic Profiling and the Retail Industry" through the Crime and Justice Research Centre at Queensland University of Technology. Adam is a regular at the PPFF Meetings, and last year was a guest speaker talking on this very topic. If you would like to get in touch with Adam, you can find him on LinkedIn or can email him direct at [email protected] or his Twitter handle is @AdamDMarsden. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The RFID Coalition
Jun 12 2019 34 mins  
In today's episode, we speak to Gary Stones and Sean Sloan from the RFID Coalition - a group of likeminded retailers, suppliers, solution providers and Associations who have come together to collaborate and ensure that Australian retail remains competitive on a global scale. We discuss why the Coalition was formed, how to join the Coalition and how members can benefit from collaboration. If you'd like to get in touch with Gary Stones or Sean Sloan, you can find them on LinkedIn. To find out more about the RFID Coalition, view their website https://www.rfidcoalition.org/ or find the RFID Coalition group on LinkedIn. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Growing Your Loss Prevention Profile
Jun 05 2019 33 mins  
On today's episode we are talking with Neil Redfern from Redfern Retail Risk. Neil's had over 25 years experience working in the industry for Australia's largest and most iconic retailers and is passionate about protecting financial loss associated with criminality. In this episode, Neil shares the importance of mentoring the next generation of loss prevention professionals. If you would like to get in touch with Neil, you can find him on LinkedIn or can contact him via his website, www.redfernretailrisk.com or you can search for Redfern Retail Risk on Facebook. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


Women in Loss Prevention
May 29 2019 27 mins  
On today's episode, we are talking with Siobhan Whitbread from Decjuba and Fleur Luke from Country Road Group about what it's like to work as a women in the male-dominated loss prevention industry. If you'd like to get in touch with Siobhan or Fleur, you can find them both on LinkedIn. Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.




How does the Profit Protection Future Forum benefit the industry?
May 06 2019 31 mins  
In the first episode of Re-Tales, we are talking with some leaders of the retail loss prevention industry, Nick Smith from Chemist Warehouse, Neil Redfern from City FM and Mark Gentle from Checkpoint Systems all of whom sit on the Profit Protection Future Form (PPFF) Steering Committee. As this is our inaugural episode, we thought it would be good to talk about the PPFF and how it benefits the industry. If you'd like to get in touch with Neil Redfern, you can reach him on LinkedIn or look him up at https://redfernretailrisk.com/. You can reach Nick Smith and Mark Gentle on LinkedIn. To find out more about the Profit Protection Future Forum, head to the website https://www.profitprotection.co/ Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


The Rise and Fall of Profit Protection. Can it return to the top?
May 06 2019 35 mins  
On today's episode of the podcast we're talking with Wendy Marshall whose career has spanned more than 39 years in the Australian retail industry. Since leaving retail, Wendy has trained at The Coaching Institute and now operates her own business, coaching leaders and their teams to redefine what is possible and reshape how they think. If you would like to get in touch with Wendy, you can find her on LinkedIn or email her direct at [email protected] Disclaimer: This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection Future Forum. The information, opinions, and recommendations presented in this Podcast are for general information only. Checkpoint makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. This Podcast should not be considered professional advice and Checkpoint does not accept any liability for any loss arising from the use of or reliance on the information. Unless specifically stated otherwise, Checkpoint does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Any expressions of opinions reflect the views of the speakers and are not necessarily those of Checkpoint, and are subject to change without notice. Checkpoint makes no warranty that this Podcast, or the server that makes it available, is free of viruses.


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