The Buzz with ACT-IAC

This week, The Buzz presents a session from ACT-IAC's 2024 Digital Transformation Summit. This panel of fedtech experts discusses the progress they have made in their respective agencies to leverage digital transformation to enhance the citizen experience, focusing on policy and process impediments that can derail progress and how to overcome them. Panelists:Andrea Fletcher -

About a year ago, we were joined on the show by Gabriel Zucker of Code for America to talk taxes. Specifically, a provision of the Inflation Reduction Act that directed the IRS to develop their own proprietary, free tax prep software for the first time in history. Since then, the IRS has been hard at work. 2024 tax season marks the launch of the IRS Direct File pilot, a simplified

This week, The Buzz is joined once again by Robert Puentes, President and CEO of the Eno Center for Transportation. Last time, we talked about some of the challenges facing American aviation and the FAA. The intervening weeks have magnified some of this as Boeing, under scrutiny for a series of engineering failures, has started seeing some serious turnover in upper management and a

This week, The Buzz presents a session from our 2024 Shared Services Summit, in partnership with the Shared Services Leadership Coalition. Learn more at sharedservicesnow.org.In this fireside chat, Maria Banks, Director of Federal Sales at Atlassian, sat down with Susan Dorr, Chief Information Officer at the Office of the Director of National Intelligence. Subscribe on your favorit

This episode originally aired on April 5th, 2023.As tax season ramps up in earnest, and given the good news about the IRS's Direct File Pilot Program, we thought now would be a good time to revisit an interview we conducted last year with Code For America's Gabriel Zucker, the Interim Program Director of Tax Policy and Partnerships.This interview focused on how the IRS c

This week, The Buzz presents a session from our archives.The concept of customer experience has driven business decisions in private industry for some time, but it's only in the last decade that CX, or citizen service, has become a focus of government. The creation of healthcare.gov in 2013 heralded a new era in government, one marked by an interest in the lessons learned from

This week, The Buzz presents a session from ACT-IAC's 2024 Digital Transformation Summit. Digital transformation efforts often rely on implementation of new systems. This presents an opportunity to integrate improved cybersecurity policy from the ground up. Unfortunately, cyber is still often ignored in the digital transformation process despite its importance. In this firesid

While virtual reality has been around for several decades, both as a concept and a technology, it is only in the past few years that inexpensive, mass-produced, higher-quality VR systems have become broadly available. This has enabled more people to experiment and conduct research with VR software, and better determine its potential and use.The field of medicine has exemplified thi

Since the mass adoption of remote work began in 2020, there has been an ongoing question around what the shift in commuting habits means for American downtowns. What should office space look like? Where should people be living and working, and how do they get between those two places? All of these have implications for local policymakers, developers, and property owners. And the Fe

This week, The Buzz presents a session from our 2024 Acquisition Forum, which specifically focused this year on AI in government. Our forum ended with a fireside chat between Susie Rainey, Diplomacy and Exploration Lead at Accenture Federal, and Michael Derrios, Senior Procurement Executive at the US Department of State. Together, they discuss the implications of artificial intelli