SOS - Shop Owner Solutions

Mar 01 2024 2

SOS - Shop Owner Solutions Podcast artwork

In this podcast series, Shop Owner Solutions hosts discuss some of the nightmares independent automotive repair shop owners face with leading shop owners from across the country. Shop Owner Solutions is intended to help you avoid the 3 am panic – together, Vic Tarasik from Shop Owner Coach and Doug Kaufman from ShopOwner magazine will explore the things that cause you the most stress, put your anxiety into high gear and keep you from feeling like you’re achieving the success you deserve.

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Can Your Techs Diagnose and Repair Modern Axle Complaints?

Mar 01 2024 20 mins

In this episode of Shop Owner Solutions, Doug Kaufman, editor of Shop Owner Magazine, interviews Miguel Cornejo, product manager for TrakMotive. They discuss the common causes of axle failure, such as road conditions, vehicle modifications, and improper installation. They also emphasize the importance of regular maintenance and inspection to prevent axle failure.Cornejo explains Tr

Surviving The Season - How To Handle the Holidays With Sanity And Satisfaction

Dec 28 2023 18 mins

It's the most wonderful time of the year. Commercials and holiday movies tell us it's the time to sit quietly, reflecting on family and friends. Basking in the blessings you have. Soft music, twinkling lights, gentle snowflakes. You know the stories. All is calm, all is bright – unless you're a shop owner trying to get through the end of the year with your sanity intact. We're ta

Confusion, Carcasses and Catalytic Converters - Dealing With Warranty Return Headaches

Nov 13 2023 26 mins

The auto care industry in the US is a significant part of the economy, generating nearly $480 billion in revenue and employing millions of people. However, the industry also faces a high rate of parts returns, with nearly one in four auto parts being returned. This is a costly and wasteful issue that needs to be addressed.In this episode of Shop Owner Solutions, Doug Kaufman and Cl

Finding The Techs You Want, Keeping The Ones You Need

Oct 17 2023 18 mins

In part one of this two-part conversation about the who and how of hiring, Roy Niemi of A and D Auto and Body Repair explained what goes into finding great employees in this environment. That's critical, but even more important? Keeping the great ones you already have.In part 2 of this special Shop Owner Solutions interview, Roy Niemi, owner of A and D Auto and Body Repair in Hasle

How Great Employees Help Maximize Shop Professionalism

Oct 17 2023 20 mins

Everybody talks about the need for technicians, but is there anything you can do about it? Shops today are competing for new employees with every other industry, and as you've probably found out, the results can be frustrating. Is it time to head to the basement and ride out the storm, or are there blue skies ahead? In this episode of Shop Owner Solutions, Doug Kaufman discusses th

Some Automotive Technology Is Obsolete But Catalytic Converters Are Timeless

Oct 03 2023 21 mins

There has been a lot of technology in the automotive industry that has come and gone, faded into history and really forgotten by the next generation. Remember eight track players or CD players for that matter, digital speedometers, power antennas, ashtrays, and cigarette lighters? Still, some things introduced decades ago are still found on every vehicle, and despite their long, he

What Killed the Cat And Other Emissions Questions

Aug 24 2023 32 mins

Common wisdom tells us that cats have 9 lives – you just can’t kill ‘em. Or, if they go missing, must wait and they’ll eventually come back. As a shop owner, of course, those facts are far from realistic - at least when it comes to the most important and enigmatic cat in the shop, the Catalytic Converter.In this episode of Shop Owner Solutions, Clint Cooper - Strategic Acco

How Artificial Intelligence Gives Your Shop Real Advantages

Apr 13 2023 31 mins

Science fiction and Hanna-Barbera promised us all sorts of fantastic things to make our lives easier - moving sidewalks, robot maids, mind-reading appliances and flying cars should have BEEN here by now. As it turns out, The Jetsons were only PARTLY ahead of the game.What's the most important thing you're looking for in your automotive repair facility today? Some might say more cus

The Evolution of Training - Hybrids and Alternative Fuels

Nov 15 2022 31 mins

Have you ever felt that someone knew more about a topic than you? In this industry, you’re not alone. For well over 100 years vehicle technology has been advancing, and when it comes to servicing vehicles, someone somewhere likely has been doing it longer than you have.But with the newest generation of hybrid and electric as well as alternative fuels and ADAS, the educational pla

The Brakes For Breasts Story - A Desire To Make A Difference Creates Dynamic Developments

Aug 03 2022 23 mins

The American Cancer Society estimates that each year, more than 250,000 people are diagnosed with breast cancer and more than 40,000 will die. Cancer is an insidious disease that has touched nearly everyone, but two Ohio shop owners have decides to do something to try to make a difference. In 2011, Leigh Ann Best, marketing director with Mighty Auto Pro in Medina, OH, and Laura Fra