Let's Talk CX

Jun 08 2022 11 mins

Welcome to the Let's Talk CX podcast presented by SKWeston. To learn how we can help modernize CX engagement and maximize CX outcomes, head over to www.skwestoncompany.org.

RSS feed Share

Copy RSS

Subscribe on Podcast Addict

The Impact Conversational AI has on CSAT and Everything CX

Jun 08 2022 11 mins

On this episode of the Let's Talk CX podcast, Michael Hartsog of Quid discusses:best practices to increase CSAT score response rateshow conversation AI helps CSAT what we can do to improve CSAT scores andhow CX executives can unlock customer metrics with QuiqMichael Hartsog is the Vice President of Strategic Alliances at Quiq, developing and managing all channel partner relati

Let's Talk CX

By SKWeston & Company

The Impact Conversational AI has on CSAT and Everything CX