Quickfires by Learner Mobile

Aug 03 2023

Quickfires by Learner Mobile Podcast artwork

Quickfires by Learner Mobile provides skills, best practices, and stories targeted for leaders of learners. Thought leaders Sheryl Porter and Mike Thompson share their experiences supporting the learning, education, and training needs of many of the world's most admired companies and institutions. Quickfires is brought to you by Learner Mobile, the learning experience platform that delivers the right information at the perfect time so learners can win the day. To simply develop everyone in your organization and start your free trial of Learner Mobile, go to learnermobile.com

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Creating an Accountability Culture: What’s Love Got to Do With It?

Aug 03 2023 30 mins

Cultivating an effective organizational culture is a complex and intricate task. It involves balancing elements that at first glance, may seem contradictory - love and accountability. In this podcast episode, Sheryl Porter and Mike Thompson explore this dynamic balance and offer valuable insights on fostering a high-performance culture, imbued with empathy and accountability.Quickf

A Quickfires Extra: August, The NEW Reset Month.

Jul 19 2023 1 mins

I want to express our gratitude to all our listeners. August, the "check yourself before you wreck yourself" month, is a great time to reach into the Quickfires vault. Whether you're a long-time listener or new to the podcast, I encourage you to check out our four-part series on Emotional Intelligence. It's a valuable resource that I genuinely believe will provi

Avoid Mediocrity Through a Life Imbalance

May 15 2023 25 mins

If you're striving to lead a perfectly balanced life, this may not be the podcast you want… but it may be the podcast you need. In this thought-provoking episode, Sheryl and Mike challenge conventional wisdom and discuss how orienting toward an intentional imbalance can break passionless mediocrity and create a fulfilling, extraordinary life . And when you really look closel

Leading With Grit Part 2: Fire Fuels the Mule

Apr 26 2023 21 mins

Developing grit can help us pursue personal and professional goals despite what the universe may throw our way. In the second part of our podcast series on Leading with Grit, Sheryl and Mike discuss how passion fuels perseverance and that tenacity is a key component in building a grittier mindset. And because we love a great alliteration, stick around to hear about what 'the w

Leading With Grit Part 1: Grit Matters

Apr 12 2023 27 mins

Individuals with grit are better at overcoming obstacles and sticking to their goals than those who lack perseverance and passion. In part 1 of our two-part series dedicated to leading with grit, Sheryl and Mike explore what grit is, why it matters, how you can cultivate it in your life, and why gritty people are happier. Referenced in the episode:Learn more about Dr. Angela Duckwo

Customer Service: Guide, Delight, Celebrate and (sometimes) Rescue.

Mar 23 2023 26 mins

When you focus on your customers – internal and external – you understand what they really need and how it connects to how you can best support them. Sheryl and Mike discuss an approach that will help you anticipate needs, provide creative and appropriate solutions, overcome challenges and add value . When you do that, customers aren’t just satisfied, they’re grateful. And

Emotional Intelligence Part 4: Putting EI in Action

Mar 15 2023 30 mins

The connect component of the EI model represents how we interact with others, and it comes into play every time we engage with others. Basically, it’s our emotional intelligence in action. It’s the culmination of acting on good reflection and detection skills. Being effective at connecting means: You are capable of developing and growing mutually beneficial relationships.You ca

Emotional Intelligence Part 3: Becoming a Social Detective

Mar 03 2023 26 mins

Becoming the next Sherlock Holmes of EI means you’ll have to be pretty good at picking up on subtle and not-so-subtle clues of others. Being effective at detecting means:You can accurately identify the emotions of others by properly interpreting the verbal and non-verbal clues they’re providing.You have a better understanding of the impact that existing social or cultural netwo

Emotional Intelligence Part 2: Let's Talk About Me!

Feb 15 2023 30 mins

Having an accurate understanding of yourself is the first step in becoming emotionally intelligent. Being effective at reflecting means:You can accurately identify, understand and trust your emotions and feelings.You can self-manage by regulating your behavior. In part 2 of our Emotional Intelligence Series, we distinguish the difference between emotions, feelings and behaviors, in

Emotional Intelligence Part 1: The Secret Sauce to Success

Feb 08 2023 24 mins

Regardless of our intellect, if we’re unaware of our behavior and lack the social prowess to bond with colleagues, we will inevitably experience setbacks. Being emotionally intelligent involves identifying and managing emotions during interactions and then using this knowledge to form healthy relationships with others.In part 1 of our Emotional Intelligence Series, we define EI,