Quality Matters: A Podcast by NCQA

Dec 05 2024 148 ep. 29 mins 6
Quality Matters: A Podcast by NCQA artwork

Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards. Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration. Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery. Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.

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Getting Clear About Behavioral Health

Dec 05 2024 19 mins  
In this episode of Quality Matters, Julie Seibert from NCQA and Tom Tsang of Valera Health unpack the complexities of behavioral health care, focusing on the interconnected challenges of access, quality, and payment. They highlight the importance of addressing both mental and physical health together, especially as conversations around behavioral health have evolved post-pandemic.

Nine Insights Into Interoperability

Nov 21 2024 16 mins  
In this episode of Quality Matters, we examine top takeaways from a panel discussion at the NCQA Health Innovation Summit 2024 about data interoperability’s role in building better health care. Panelists Aneesh Chopra, Laura McCrary, Marc Overhage and Abdul Shaikh explore challenges such as building trusted data exchange, integrating fragmented data sources and aligning incentive

Hospital President: Health Equity Verifies Quality

Oct 30 2024 20 mins  
In this episode of Quality Matters, host Andy Reynolds speaks with Tosan Boyo, President of Sutter Health East Bay Market, about his journey from Nigerian immigrant to hospital leader. Boyo shares how dramatic personal experiences shaped his commitment to health equity, highlighting the role of transparency, partnership, and sincere community engagement to advance equitable care. H

Women In Quality

Oct 16 2024 15 mins  
In this episode of Quality Matters, Andy Reynolds previews the upcoming Women in Quality panel at the NCQA Health Innovation Summit, featuring moderator Vanessa Guzman, CEO of SmartRise Health and Ella Es Health. Vanessa shares her approach to empowering women through self-awareness, connection-building and cultivating a culture of quality. Panelists Khanh Nguyen and Lynn Todman br

A Win for Value-Based Care in OB-GYN

Oct 02 2024 15 mins  
In this episode of Quality Matters, host Andy Reynolds talks to Dr. Tiffany Inglis, a leader in women's and children's health. They discuss the Elevance Health Obstetrics Practice Consultants Program, which recently won an NCQA Health Innovation Award. Andy and Tiffany discuss how the Elevance program integrates value-based care into obstetrics to help providers and improve outcome

When Exchanging (and Trusting) Data Grows Up

Sep 18 2024 17 mins  
On this episode of Quality Matters, Laura McCrary, President and CEO of KONZA National Network, discusses the critical role of Health Information Exchanges (HIEs) and Qualified Health Information Networks (QHINs) in improving health care. She explains how these networks enhance patient safety by enabling secure data sharing in new ways. Laura also addresses common misconceptions ab

The New Rules of Data Sharing

Sep 04 2024 14 mins  
In this episode of Quality Matters, host Andy Reynolds explores how the Trusted Exchange Framework and Common Agreement (TEFCA) is revolutionizing health care data interoperability. Joined by NCQA experts Amol Vyas and Eric Musser, the discussion highlights TEFCA's role as a nationwide health information network and the new importance TEFCA places on HEDIS quality data.

The Move to Digital Quality Measurement

Aug 21 2024 23 mins  
In this episode of Quality Matters, host Andy Reynolds talks with Rebecca Jacobson, CEO of Astrata, about the challenges and strategies involved in transitioning to digital quality measurement in health care. Rebecca discusses the sociotechnical hurdles, financial incentives for organizations and the importance of starting early to ensure long-term success. She also provides insigh

The US Playbook to Address Social Determinants of Health

Aug 08 2024 18 mins  
In this episode of Quality Matters, Dr. Sandra Elizabeth Ford, a pediatrician and public health advocate, discusses the U.S. Playbook to Address Social Determinants of Health. She emphasizes the importance of considering factors like housing, nutrition, and transportation in healthcare, and the need for improved data gathering and sharing, flexible funding, and strong backbone orga

Sex, Gender, Lawyers, and the Law

Jul 25 2024 17 mins  
On this episode of “Quality Matters with host Andy Reynolds, we’re joined by Kellan Baker, Executive Director of the Whitman-Walker Institute, and Dr. Carl Streed, a primary care physician at Boston University, to discuss the critical role of Sexual Orientation and Gender Identity (SOGI) data in health care. They explain why SOGI data is essential for delivering personalized he