In this episode Liz and Jesse are joined by Lita Jeffries to learn about occupational violence. Lita is the clinical lead for Queensland occupational violence strategy unit. Lita connects here nursing experience in the emergency department to the complex nature of violence in our healthcare workplaces.
Lita’s Five Things:
- What is occupational violence?
- The multifactorial issues of occupational violence in healthcare?
- What are the risk factors?
- “Zero tolerance” and the real impacts of occupational violence on nurses?
- Prevention and management of occupational violence.