During this week's episode of NAPS Chat, Kevin Forgarty, chief of staff to Rep. Peter King, and Bob discuss how a national or regional crisis, such as COVID-19, impacts congressional operations and legislative advocacy. In addition, Kevin and Bob talk about the importance of timely and reliable mail service during a crisis. Finally, Kevin reflects on winding down Rep. King's office operations, as the congressman will retire at the end of the year. Rep. King has been a three-decade congressional ally of the National Association of Postal Supervisors.