Oct 28 2019 38 mins 6
Having most recently raised at a $2.4bn valuation, Carbon is revolutionizing manufacturing by being the first to market with a breakthrough technology that makes 3D printing both scalable and affordable. Phil DeSimone, co-founder and Chief Customer Officer at Carbon, discusses how Carbon is differentiating in both technology and business model. By leveraging a recurring revenue model and 5-7yr contracts in the company's go-to-market, Phil and his team are building a long-term focused business that's truly aligned with its customers' success. In today's episode, we chat all about specific tips around working with large corporate partners like Adidas/BMW, upping customer retention via a customer success department and properly incentivizing your sales team.
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