Jul 20 2022 52 mins 2
In this episode, NovoEd learning leaders Todd Moran and Alex Gruhin interview Dan Cockerell - Disney Keynote Speaker, former Vice President of Magic Kingdom, Epcot, and Disney's Hollywood Studios and the Author of "How's the Culture in Your Kingdom?: Lessons from a Disney Leadership Journey." Dan shares the techniques that he used to help employees manage unexpected events at Disney World and explores how Disney’s teams collaborate cross-functionally and interdepartmentally to create seamless and magical experiences for its guests. He also examines the consequences of not giving effective feedback and its bearing on organizational culture.
