Aug 31 2023 20 mins 2
From startups to industry titans, most companies still haven't cracked the nut of delivering a highly proactive Customer Success service at scale.
That's why it's important for us to talk about these challenges openly!
In our very first solo episode, your host Daphne Lopes, tackles 3 burning questions about scaling Customer Success.
- Is scaled Customer Success right for your business?
- What's the right time to start scaling your CS team?
- What is the optimal sequence of events to go from 100% human touch to scaled CS?
If you are curious about the secret steps to transform your CS approach from 100% human-powered to turbocharged scalability, this episode is for you!
Get ready to ignite your CS strategy and amplify your business impact! 🔥
Music: Workday by Scott Dugdale
