Nov 17 2022 12 mins
There will come a time when stress runs high with a patient or client and they have a buildup of negative emotions towards your practice or service, whether or not it's your fault. In these situations, it’s easy to try and defend yourself or even to shut down and not deal with the client’s issue, but there is a much better way to handle this by using the power of validation.
In this episode, Moises Chacon continues the conversation on validation, specifically how validation can help you deescalate stressful situations with clients or patients and lead them to a more logical conversation and solution. Validation has the power to turn that angry client into a loyal client, and it’s a lot easier than you think!
To find out more about how you can grow your medical practice profits, visit: https://cashpracticedevelopers.com/
Subscribe to the podcast: https://spoti.fi/3ytm8JA
This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.