Dec 27 2020 6 mins
On October 12, 2015, when I drove for Uber, I walked into the Rite Aid on South Orange Avenue in South Orange, NJ. To this day, I still remember being greeted with a hello and good morning from three employees at the front register.
Whether or not a customer has intentions on purchasing a product or service, a simple hello may aid in a potential transaction, a rewarding long-term relationship, or even helping to make someone’s day a little bit brighter.
| Talking Points |
1:17 - Stopping at Rite Aid...
2:21 - A simple hello makes a HUGE DIFFERENCE...
3:21 - Feeling a sense of hospitality...
4:05 - The power of saying hello...
4:48 - Focusing on the small gestures...
5:50 - Treat everyone as a guest...
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