Sep 24 2019 5 mins
Online shopping is often troublesome for the customer because it's mostly all about self-service. In a physical store, customers can take the help of the employees, but unfortunately, such an option is not available when it comes to online shopping. The customer can't call up your head office and ask for help at every step. Moreover, it will be difficult for your support staff to keep up with such queries. This is why you must give the customer an account page that is easier for them to access and gives them all the details and features in one place. A hassle-free online experience guarantees a returning customer. Here in the podcast, we shall share a list of 9 features that provide great convenience, reliability, and flexibility to frequent shoppers.
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