Aug 14 2024 73 mins 1
This is an audio replay of Max Sinclair and Vanessa Hung's joint presentation at SellerFest. Watch the full presentation (including video) here.
Introduction
COSMO is Amazon's back-end AI algorithm that uses large language models and vast amounts of data to understand customer search intent and surface the most relevant products. This powerful AI system taps into a wealth of customer behavior, catalog data, and web information to create a comprehensive understanding of user needs and preferences. By harnessing the power of commonsense reasoning, COSMO is able to fill the gap between basic product attributes and deeper user intentions, providing a more intuitive and personalized shopping experience.
On the front-end, RUFUS acts as a conversational shopping assistant, interacting with customers based on their behavior and data. RUFUS leverages the insights generated by COSMO to provide tailored product suggestions and answer customer queries in a natural, human-like manner. This shift towards a more interactive and AI-driven shopping experience is a significant departure from the traditional keyword-based search approach.
Optimizing for COSMO and RUFUS
The key to success in this new AI-driven landscape is to shift from keyword-based optimization to context-based optimization. This means:
- Understanding your target audience and the questions they're asking about your products. By identifying the pain points, usage scenarios, and desired features that your customers are searching for, you can create content that aligns with their intent.
- Creating content (both text and visuals) that addresses these user needs and intent. Crafting detailed product descriptions, bullet points, and images that provide comprehensive information about your offering will help COSMO and RUFUS better understand and recommend your products.
- Leveraging customer reviews and Q&As to identify and address common pain points. By understanding the real-world feedback and concerns of your customers, you can optimize your listings to proactively address these issues and improve the overall shopping experience.
- Optimizing backend attributes and flat files to provide COSMO with the necessary information. Ensuring that your product data is accurately and comprehensively filled out will help Amazon's AI systems better understand and surface your offerings.
- Utilizing AI-powered tools for image generation and content creation to enhance your listings. Services like Ecomtent, can help you reverse-engineer your product images and generate optimized visual and written content to align with COSMO and RUFUS.
Get started to optimize for Amazon COSMO
SEO is no longer just about keywords. There is a growing importance of visual content in Amazon's AI-powered search. RUFUS and Amazon's image recognition capabilities, such as Amazon Recognition, can analyze product images to understand the context, features, and usage of the items being sold. By optimizing your visuals for these AI systems, you can improve the discoverability and conversion of your products.
This goes beyond simply uploading high-quality product shots. Sellers should also consider leveraging AI-generated images and backgrounds to create visually compelling and contextually relevant content. Tools like Stable Diffusion and Midjourney can help you produce photorealistic images that showcase your products in real-world settings and scenarios.
Ecomtent's Amazon Listing Software helps you to manage this in an automated way. Read more about our Patented technology here: Ecomtent files patent on its proprietary ecommerce automation technology. Ecomtent's AI tell you on a per-listing basis what you need to add to optimize for COSMO, and then enable you to make these changes in one click.
Navigating the new era of AI-powered search on Amazon requires a holistic approach that prioritizes customer intent, visual content, and continuous optimization. By leveraging the insights shared by Vanessa Hung and Max Sinclair, you can position your products for success in this rapidly changing e-commerce landscape. Stay ahead of the curve, understand your audience, and optimize your listings to thrive in the age of COSMO and RUFUS.
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