Beyond the Wrench

Jun 30 2020 43 mins 1

How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket more attractive to younger generations? Each week, Jay Goninen, President and Founder of Find A Wrench, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in the aftermarket and what we can do to help drive the industry forward.





Positioning Your Dealership For Success in Attracting Techs
Jun 30 2020 49 mins  
Is traditional recruiting too slow for technicians? How can dealerships set themselves up to successfully attract technicians in this highly competitive market?This week, we’re chatting with Jake Schaefer, Service and Parts Director at Smart Motors...


Driving the Trucking Industry Forward
Jun 23 2020 42 mins  
We’re excited to welcome Amanda Schuier to the show! Amanda is the Senior Vice President at Quality Transport Company in Freeport, IL, and she’s very involved with the Technology & Maintenance Council (TMC). Amanda’s passion for the trucking...


A Different Kind of Dealership Culture
Jun 16 2020 57 mins  
Today we’re talking with Ed Roberts, Fixed Operations Director at Bozard Ford Lincoln. Ed is an amazing leader who has helped develop a culture that drives technician retention. Listen in, and learn how Ed focuses on culture from the interview to ...



Cultivating a Culture of Excellence in Your Shop
Jun 09 2020 51 mins  
This week we welcome Joe McDonald, VP of Sales for JASPER Engines & Transmissions. Joe’s approach to leadership is exceptional. He understands corporate culture and grows amazing people on his team while maintaining a focus on forward-thinking. Join...


The Importance of Creating an Exceptional Candidate Experience
Jun 02 2020 48 mins  
With the shortage of technicians, it has become so important for shops and dealerships who are trying to attract and hire top talent to make sure they are creating an exceptional candidate experience throughout the entire hiring process. This week, we...


Best Practices in Dealership Operations with Ted Ings
May 26 2020 44 mins  
This week we’re talking with Ted Ings, Executive Director for the Center for Performance Improvement and Creator of the Fixed Ops Roundtable. Ted is an innovator in the car dealership world, and we’re excited to have him on the show to talk about his...


Focusing on Culture & Customers in Fixed Ops
May 19 2020 54 mins  
Today we’re speaking with Dave Foy. Dave is the Service & Parts Director for Prime Motor Group and the Founder of the Fixed Ops Mastermind group. Our discussion is on the importance of focusing on culture and customers in fixed ops. About Our...


Introducing Two New Products for Shops & Technicians
Apr 30 2020 43 mins  
Today, we’ve invited back Mark Wilson, CEO of Find A Wrench, to talk about launching two new products during these uncertain times. While the Find A Wrench team was busy preparing to launch WrenchWay, a new platform for technicians to help them find...


Lessons Learned From Building a Business From the Ground Up
Apr 28 2020 50 mins  
Today we sit down with Tyler Robertson, Founder & CEO of Diesel Laptops. Tyler shares with us how Diesel Laptops got its start by his drive to find a solution to a problem he encountered. Tyler’s shares insights and lessons he learned along the way...


The Future of Shops After Coronavirus
Apr 21 2020 38 mins  
Join us as we speak with Jacob Findlay, Founder & CEO of Fullbay. In this episode, we discuss some of the long-term effects that coronavirus and social distancing will have on shops. We also discuss some ways shops can be on top of these changes -...


Changing Technicians’ Perception of Your Shop
Apr 14 2020 42 mins  
This week, we’re excited to welcome Tim Winkeler, President and CEO of VIP Tires & Service. The focus of this episode is around changing the perception of your shop amongst technicians to make it a more attractive place to work.Tim shares a number...


Taking Care of Your Technicians
Apr 07 2020 59 mins  
This week we’re talking with Charlie Shephard, Senior Business Analyst for RutterKey Solutions, about taking care of your employees, and in particular, your technicians. We discuss evaluating employees for positions, promoting from within, and having...


Coronavirus - Adjusting to the New Normal
Apr 03 2020 31 mins  
In our final episode around coronavirus, we're talking to Josh Garvey, Service Manager at Dan's Auto Centre in Mineral Point, Wisconsin. We discuss the impact COVID-19 has had on their shop, and how they're adjusting to the new normal.About Our Host:Jay...



The Stimulus Package — What It Means for Small Businesses
Apr 01 2020 49 mins  
Today, we’re talking with Mark Wilson, CEO at Find A Wrench. Mark talks about the recently approved stimulus package — specifically the paycheck protection program — and what it means for small businesses.Plus, we’ll bring you behind the scenes of the...


Back to the Basics with People, Process, Profits
Mar 31 2020 56 mins  
Join us as we meet with Mike Roppo, President and Director of Dealer Fixed Operations Consulting and Training. Mike shares his insights on the effect coronavirus has had on our dealership network. He shares tips that are not only helpful in times of...


Coronavirus - Adapting and Evolving Your Business
Mar 26 2020 34 mins  
Today we welcome Dan Paulson, CEO of InVision Development International. We’re talking about not only how to survive the impact of coronavirus, but also how your business can thrive coming out of it. By adapting and evolving your business and looking...


Coronavirus - Navigating the Uncertainty
Mar 23 2020 32 mins  
Today, we’re sitting down with Ryan Wurtzel, Owner of Kings Equipment in Michigan to discuss navigating the uncertainty of coronavirus as a business owner and leader. We talk about the importance of gaining the confidence of your employees, taking...


Coronavirus - Shutting Down the Shop
Mar 20 2020 23 mins  
In continuing our discussion around coronavirus, today we’re talking with Stacia Aeschbach of Aeschbach Automotive. Stacia tells us how they came to the difficult decision to temporarily shut down their shop, and how they’re staying positive and...


Coronavirus - The Early Impact on the Aftermarket
Mar 19 2020 33 mins  
With the coronavirus on everyone’s mind, we’re going to be putting out frequent, uncut episodes that cover how shops are being affected by COVID-19. Today, we’re talking with Tanner Brandt, Owner of Tanner’s Auto Clinic and Training Manager for...


How We Can Help Technical Schools
Mar 19 2020 58 mins  
This week, we’re talking with Tom Wozniak, an Instructor for the diesel program at Madison College about how we, as an industry, can help technical schools get younger individuals more interested in going into the automotive and diesel industries. We...


Career Progression for Technicians
Mar 19 2020 40 mins  
In this episode, we chat with Adam Bryant, who is a master level diagnostic technician at a Toyota dealership in the northeast with over 20 years of experience. We discuss ongoing training and career progression for technicians. Adam shares his ideas on...


Introduction to Beyond the Wrench
Mar 19 2020 8 mins  
Welcome to Beyond the Wrench! In this short introduction, our host, Jay Goninen, President and Founder of Find A Wrench, shares a little bit about his background and what led him to start the Beyond the Wrench podcast. From growing up working in his...


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