This week, we tackle the topic of how to form a mutually trusting relationship with your auto mechanic. Tony Clemente, owner of Silver Lake Auto Service in Belleville, New Jersey is our guest. Tony provides top-flight service to a loyal clientele that puts a premium on his expertise and experience. What does every customer have a right to expect from an automotive service provider and what does a mechanic have a right to expect in return? Tony has discovered plenty from 30 years in the trade. His insights and stories may cause you to rethink the way you do business at “the shop.”
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