Feb 05 2009 18 mins 1
The economy is down, phishing is up, and banking customers are increasingly targeted by multi-channel fraud schemes. Now, more than ever, customer awareness efforts are key for banking/security professionals.
In this exclusive interview, Debbie Wheeler, CISO of Fifth Third Bank, discusses:
Her information security's teams successful efforts to improve customer awareness;
How her institution and security team have been affected by the economy;
Ways in which non-banking institutions can improve information security by following banks' example.
Debbie Wheeler is the Chief Information Security Officer for Fifth Third Bank. She has held this role since April, 2005.
Wheeler has worked in Information Technology for 19 years - the past 14 in the area of Information Security and Risk Management. She achieved her CISSP status in 2000 and has applied her security skills and expertise in the healthcare, telecommunications and financial services fields.
