Feb 28 2025 19 mins
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Today, Michael Doherty talks about the ever-so-dreaded topic of third-party warranty companies. If you're an advisor, you've had many headaches from dealing with them. So, what's the secret? Is there one? Michael says establishing clear policies for dealing with these warranty companies can help. Today he shares advice on how to do that.
00:00 "Proactive Service Advisor Strategies"
03:08 Uncovered Warranty Frustrations
06:41 "Extended Warranties: A Cautious Approach"
11:11 Weekend Car Clinic Event
14:59 Quarterly Vehicle Safety Workshops
17:21 "Community Building with Autofix Advisor"
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Don't forget to tune into The Weekly Blitz with Chris Cotton on your favorite podcast platform for more tips and tricks on managing your auto repair shop. If you're interested in auto shop coaching or our NEW service advisor coaching program, TOUCH HERE!
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