I Wanna Work There!

Through the past 19 episodes of “I Wanna Work There!,” we have taken a more involved look at how talent attraction, talent experience and talent retention impact colleges and universities as employers of choice. One constant throughout our conversations has been how leadership impacts an institution’s employer brand. This episode examines how presidents, boards, deans, cabinet members, directors and other leaders across campuses can be more intentional about leading with the mantra, “Lead From the Heart.”. Mark Crowley, author of the book and host of the podcast of the same name, has experienced how productive teams are when their leaders put people first; and he shares his thoughts about leading from the heart in higher education.

Listen for these three big leadership insights from Mark:

1. The business case for leading from the heart.
2. Why it is difficult for leaders to lead from the heart.
3. Advice for aspiring presidents to lead their faculty and staff from the heart.

Guest Name: Mark C. Crowley/Leadership & Sales Management Consultant, Author of Lead From the Heart: Transformational Leadership for the 21st Century and Host of the “Lead From the Heart” Podcast/Mark C. Crowley & Associates

Guest Socials:
LinkedIn - https://www.linkedin.com/in/markccrowley/
X - https://x.com/markccrowley

Guest Bio:
Mark C. Crowley is the author of Lead From The Heart: Transformational Leadership For The 21 st Century, and his mission is to fundamentally change how we lead people in workplaces around the globe.
Mark is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, the Stanford Social Innovation Review, The Huffington Post, Gallup, The Financial Times, CEO Magazine, Great Britain, and The Seattle Times. His two LinkedIn Pulse articles on inspiring a 21 st Century workforce and managing millennials have been read well over a million times.
The second edition of Mark’s book debuted in August, 2022 as an “Amazon #1 Release.” His book has been taught in eleven American universities, including the educational Ph.D program at the University of Massachusetts Global and at the University of Iowa’s MBA Program. Mark’s “Lead From The Heart” podcast ranks in the top 1.5% of all podcasts in the world with an audience in 175 countries.
Before writing his book, Mark spent over 20 years in the dog-eat-dog world of financial services. He held two national level positions at one of America’s largest financial institutions where he was named “Leader of the Year.” Quite untraditionally, Mark proved that deeply caring about and supporting people, and thereby positively affecting employee’s hearts, had a profound effect on motivating their sustained engagement, loyalty and productivity.
New and breakthrough medical research Mark draws upon in his book proves that the heart is actually the driver of optimal human performance. A leadership pioneer, Mark shows us that, rather than weak or soft management, leading from the heart is the most informed and enlightened thing a manager or organization can do. Mark is a graduate of the University of California, San Diego and the University of Washington’s Pacific Coast Banking School. He lives in La Jolla, California.

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Connect With Our Host:
Eddie Francis
https://www.linkedin.com/in/eddiefrancis/
https://twitter.com/eddiefrancis