Episode 9: Debunking the Empathy Deficit with Ken Jenkins


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Aug 30 2023 19 mins  
Are we all just looking out for number one? Is it us versus everybody else? And just why are people so polarized lately? In this reflection on Amercia's Empathy Deficit, Ken breaks down the reasons people can seem so cold when it comes to crisis response, and why this isn't necessarily a problem exclusive to the states, before diving into the preoccupation of self versus others, the problem with ego, and how we could all stand to be a little more kind to one another for a happier, healthier community.

Ken Jenkins is a professional emergency manager with extensive experience in planning, logistics, training, deployment, response, and after-action analysis in aviation disasters. He has been involved in the aftermath of 9/11 events, along with many other catastrophic events. He has provided strong leadership for over 30 years in the transportation disaster sector. His work has enabled him to use his collaborative skills under conditions of high stress, and, in becoming a coach, he knows how these skills relate to the coaching profession. He is a coach, trainer, and author, as well as the owner and president of his own emergency response company. His book is Resilience: Stories of Courage and Survival in Aviation Disasters.

Show Highlights:
  • Why Empathy is one of Ken's Favorite Topics, Even when Others Avoid It
  • Defining America's Empathy Deficit
  • Reflecting on Cognitive Empathy and How it Can Help
  • The Value of Active Listening Without Preformulating Responses
  • Why It's Important to Ask Open-Ended Questions and Avoid Judgement
  • How Empathy Ultimately Has to be Intentional, No Matter Where it Comes From
Resources:

Connect with Ken:
  • Website: https://kenjenkinsllc.com
  • Facebook: https://www.facebook.com/KenJenkinsLLC
  • Twitter: https://twitter.com/kenjenkinsllc
  • Find Ken’s Book, Resilience: Stories of Courage and Survival in Aviation Disasters, at https://amzn.to/3Me2pUl