This is Digital

Christina Galoozis discusses the role of AI in enterprise-level workforce optimization with experts Steven Kurz and Brigitte Coles from West Monroe. They explore how AI should be viewed as a type of talent rather than just a technology, emphasizing the importance of training employees to leverage AI effectively. Listeners will learn how this mindset shift can drive significant cost savings and elevate workforce performance across industries.


In this episode:

• Introduction to AI and workforce optimization
• West Monroe's unique perspective on AI
• AI as a talent type: changing mindsets
• Augmentation vs. productivity: the AI advantage
• Training employees: the key to AI success
• Incentivizing AI use among employees
• AI Week: fostering a culture of innovation
• Strategic workforce optimization framework
• The future of AI in enterprises
• Generative AI: a game changer
• Practical tips for using AI “interns”