This is Digital

West Monroe’s leading experts reveal the trends shaping seven major industries in 2025. From the transformative power of AI in manufacturing and healthcare to the clean energy shift in utilities and the growing importance of digital transformation in financial services, this episode highlights the innovations and challenges poised to redefine business landscapes.

For more information on our 2025 Industry Outlooks, visit westmonroe.com/2025outlooks

In this episode:

Energy and Utilities

• Shift to clean energy and unprecedented load growth
• Challenges in regulatory pushback and infrastructure investment
• Balancing customer affordability with decarbonization efforts

Private Equity

• Pressure from LPs and aging portfolio companies
• Operational improvement as a competitive advantage
• Predictions on AI adoption and measurable results

Insurance

• Impact of inflation, weather events, and inflationary pressures
• Increased focus on business transformation and personalization
• Differentiation through targeted investments in technology

Healthcare

• Balancing operational efficiency, growth, and cybersecurity
• Leveraging AI for efficiency and supplemental decision-making
• Predictions on ethical AI use and cyber-resiliency investments

High Tech and Software

• Transition from efficiency to growth-focused strategies
• Data-driven decision-making and AI-driven insights
• Predictions on capital market movement and deal flow

Manufacturing (Consumer and Industrial Products)

• Adoption of Industry 4.0 technologies in mid-market manufacturing -
• AI-enabled automation and operational flexibility
• Addressing labor shortages and sustainability goals

Financial Services

• Accelerating digital transformation and customer experience improvements
• Opportunities created by a favorable regulatory and interest rate environment
• Predictions for growth, M&A, and AI adoption in banking