Dec 10 2024 24 mins
In this episode of Change Leader Insights, Jessica Crow speaks with Puja Mehta, an independent consultant and leadership coach, about engaging people in the workplace and how engagement complements effective change management.
Puja Mehta provides talent management and HR solutions to firms of all sizes. Her background is rooted in process and operations improvement, people advisory services, and management consulting. She has experience across various industries, including financial services, insurance, and healthcare, and has supported the design, execution, and scaling of programs at various Fortune 500 firms.
During the conversation, Jessica and Puja discussed prioritizing people during process changes and why it’s critical for long-term success. Says Puja, “When I think about how prioritizing people and process comes together, it’s the same in that if you want people to be engaged, you have to give them a loose leash to allow them to explore different alternatives and feel like they are contributing and not just being told what to do.”
Highlights from the conversation include:
☑️ The value in reflecting on the language we use to refer to employees and why thinking about them as “people” over “resources” is critical for success
☑️ Why inclusion in process design creates engagement, buy-in, and behavioral change
☑️ Ensuring the right people are in the right roles to support organizational success
If you want to learn more about prioritizing and engaging people in the workplace to equip them for change better, be sure to tune in and hear what Puja has to say!