Mastering Client Intake: The Key to Law Firm Growth with Seth Price (EP 171)


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Jan 27 2025 41 mins  

Seth Price is BACK for his second appearance on the Scalable Law Podcast, and this time, we’re diving even deeper into one of the most critical drivers of law firm growth: client intake. Seth founded Blue Shark Digital—a leading digital marketing agency for law firms—and owns a large, multi-state practice with over 100 employees.


If you missed his first guest appearance, “Unlocking Law Firm Growth: Marketing, Hiring, and Scaling with Seth Price (EP 170)”, you can listen to it here.


In today’s episode, Seth shares advanced strategies for optimising your client intake process, hiring the right intake team, and converting more leads into paying clients—all while saving time and improving efficiency.


What You’ll Learn:




  • Why intake is a critical revenue driver (not just an admin task)




  • How to avoid costly intake mistakes that lose clients




  • Tools and strategies to streamline your intake process




  • The importance of quick follow-ups and proper screening




Client intake can make or break your law firm’s success. As Seth explains in this episode, creating a streamlined, intentional intake process is not just about saving time—it’s about boosting conversions, increasing client satisfaction, and setting your firm up for sustainable growth.


Whether you’re a solo practitioner or a growing firm, there’s no one-size-fits-all approach. The key is experimenting with systems and teams that fit your business while keeping client experience front and centre.


 


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