How Mass General Brigham Uses Automation for Better Patient Care


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Aug 23 2023 37 mins  

It's no secret the American hospital system is under heavy strain. Practitioners are burnt out, patient volumes are rising, and resources are finite. The challenge for hospitals is stark: How can they achieve better outcomes at lower cost, and improve patient and practitioner satisfaction? In this episode, we speak with Jane Moran, Chief Information and Digital Officer at Mass General Brigham, about how automation can help achieve this triple good on the way to building hospitals for the 21st century.


Key takeaways from this episode:


  • How Mass General Brigham is using technology to achieve breakthroughs in pathology and treatment
  • How automation at Mass General Brigham is a key element in improving empathic patient care
  • How using software like Robotic Process Automation (RPA) is helping to alleviate additional stress on healthcare practitioners
  • What future opportunities are emerging for AI in the healthcare industry


To learn more about THL’s cross-sector strategy to uncover opportunities in emerging technologies, visit THL.com/automation.