May 29 2024 52 mins
Join us as we discuss responding as a leader when you receive hard to hear feedback with two new guests: Drs. Sall and DeKosky. We cover key points from their respective AIMW24 workshops: “Maintaining PD Wellness: What to Do When the Residents or Faculty are Mad at You,” and “From Whining to Winning: Transforming the Chronic Complainer into a Constructive Champion.” We specifically highlight the emotional valence related to receiving constructive feedback, extreme ownership and radical transparency, tips for chief residents regarding complaints received, and how to maintain a growth mindset when things get spicy in feedback conversations.
Claim CME for this episode at curbsiders.vcuhealth.org!
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Show Segments
Claim CME for this episode at curbsiders.vcuhealth.org!
Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube
[email protected]
Show Segments
- Intro, disclaimer, guest bio
- Updates and Introductions
- Dr. Sall and Dr. DeKosky’s workshops
- Emotional Valence
- Growth Mindset
- Psychological Safety
- Systems Thinker
- Complaint Triage Framework
- Seasons of Change
- Extreme Ownership
- Radical Transparency
- Take-home points
- Things to Plug
- Outro
Credits
- Producer/Writer/Infographics/CME: Era Kryzhanovskaya MD
- Hosts: Molly Heublein MD/ Era Kryzhanovskaya MD
- Reviewer: Ben Kinnear MD, MEd
- Guests: Dana Sall, MD MEd; Allison DeKosky, MD
- Technical support: Podpaste
- Theme Music: MorsyMusic