Oct 22 2024 15 mins
AADOM Radio & Wellfit Technologies Present:
Tracey Kroehle, Customer Success Manager
Podcast Learning Objectives
1) How to have the money discussion with your patients, with dignity and privacy
-Remove awkwardness out of presenting financing to your patients
-Assume every patient can use financing and why that’s a good practice
-Ensure team uniformity with training
-Power of the pause
2) Patients need flexible financial solutions that broadly cover patient needs and creditworthiness
-Many programs do not approve every patient
-Discuss option available for those declined financing
3) Solutions can and should help dental providers drive revenue, profitability and reduce operational burdens
-Reduce outstanding patient balances
-Focus on collection/arrangements on ways-to-pay will save time on the back end.
More About Tracey:
In her multi-faceted career in the dental industry, Tracey has excelled as an award-winning office manager, trainer, and consultant. Her passion for dentistry stems from its transformative impact on lives, and she brings that same enthusiasm to her training and leadership roles. True passion comes with mastery, a philosophy she lives by and applies to every office she supports. Having walked in their shoes, Tracey understands the critical responsibilities of office managers and empathetically strives to improve their days.
More About Wellfit: Learn More
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